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Testimonials

Patient Feedback


Patient Reviews

I have been coming to the Smile Suite for years and have no complaints. I love the friendly staff. Dr. Ellis and her crew have been helpful in every way with every need I have had with my teeth and gums. I have recommended this office for friends and coworkers looking for a local dentist. I trust them and visit multiple times a year.

Drew S.

My experience has been excellent. Great customer service. The doctor is great. Takes time to explain and provides a game plan if something needs immediate attention. I would want to have all my friends and family members visit this office. One last thing.. always great music playing in the background.

Ever C.

Absolutely loved my experience at the Smile Suite! Staff is very friendly and knowledgeable. I was able to have EVERYTHING completed in a matter of weeks. This was a very extensive procedure!! Thanks Dr and ALL staff!!! Shout out to Debbie!

Kadijah S.

Dr. Ellis and her staff were wonderful!! Her and the staff @ smile suite really make you feel so comfortable!! Thank you smile suite staff 5 stars for me!!

Amaru S.

AWESOME VISIT. GREAT CARE LOVE THE ATTENTION TO DETAIL. SEE YOU IN 6 MONTHS

Samuel H.

Great place to get your teeth taken care of, great dentist leader and dentist assistants. Today was a successful day with my teeth cleaning. Thanks for keeping my teeth right ! Also got a great compliment on having nice teeth from a dentist assistant , thanks ! Now I can smile with confidence!

Steve W.

Dr. Ellis is one of the best. I’ve had a few dentist in my lifetime; Dr. Ellis is by far the best I’ve ever had. I currently live in Minneapolis and travel to DMV to see her. That should tell you all you need to know.

Calvin R.

I really like their new hours. A lot more convenient. Also, they had me in and out in less than an hour (including xrays).

Kaitlyn L.

Had a great experience at my annual appointment. Was seen immediately...no waiting. Yeah! All of the staff was courteous and engaging. The dentist is very calm and explain all that she was doing. Great chair side manner and my teeth are thoroughly cleaned.

Kamil J.

After years of not having dental treatment, and some nervousness surrounding going to the dentist, I booked an appointment at The Smile Suite. I am so impressed by Dr. Ellis and her staff. Each individual was kind, comforting and made me feel at ease throughout my treatment. Dr. Ellis gave great advice for my treatment plan and I look forward to coming back soon. This was such a pleasant experience!

Virginia

Great friendly staff! Super clean facility. Makes going to the dentist a little less daunting.

Lee Anne B.

The office staff is warm and friendly. Located in a quaint office accessible to public parking, Smile Suite services are great! The Doctor is very informative and gave me a few options I had never heard of before! Awesome!

Marcia B.

Dr Ellis is very professional and her skill level is second to none. I hardly felt her inject me and her soothing approach always reassured me that she had my best interest at heart. She was also proficient at diagnosing my needs and understood my fears and reassured me that she would provide necessary care and attention to my dental needs.

Her office is professional modern and her equipment is state of the art. He staff are friendly and professional and always willing and able to answer questions. Smile Dental and Dr Ellis is a hit in Dentistry in downtown Silver Spring.

Danny F.

Prompt, thorough, & efficient. Good atmosphere with friendly staff. Extended hours is a plus for me

LaDonna K.

I definitely tell all my friends to go here. Very substantial place and environment to be in. They do a marvelous job every time!!!!

Autumn M.

I've been a long time patient & am always pleased with Dr. Ellis' with her level of care & good work.

Olubukola A.

I have been seeing Dr. Ellis for a couple of years. She’s always thorough, kind and addresses any concerns I have. The office is nice and the staff is friendly. Would definitely recommend to others.

Gaelle G.

Staff was very professional and made me feel comfortable during my visit. The location is convenient and the office is clean and inviting.

Sommer J.

I have been visiting the Smile Suite for over 2 years. On all occasions, I have been welcomed by the professional staff members at the Smile Suite. The owner and dentist Dr. Crystal Ellis has staff that respectfully relate to me. The staff have excellent listening skills. They genuinely have taken an interest in my oral hygiene. The staff recommend best practices for keeping my teeth clean and healthy. The actual teeth cleaning is gentle but thorough. I have had my teeth cleaned many times over my 41 years here on earth. Dr. Ellis and her staff members have consistently been gentle on my gums. I remember remarking to Dr. Ellis the first office visit that was expecting pain common from previous dentist's visits at other locations with removal of tartar at the gum line. This was my least favor part of the teeth cleaning process. Now, I do not have to be concerned about having pain while removing the tartar at the gum line. Overall, my experience at the Smile Suite has been excellent.
Dr. Ellis and staff members recommend teeth cleaning daily practices that will promote excellent oral hygiene habits for life.
Also, the Smile Suite accepts many different dental insurance plans. For example, I started with Delta Dental, but I my employer uses now Guardian Insurance Dental. I had already decided that would pay out of pocket if needed to have my teeth cleaned every 6 months if needed to keep using the Smile Suite. However, I am glad to report the Smile Suite readily accepts this insurance plan in addition to others'. Finally, if you, your family, or others' you know of need excellence dentistry located conveniently close to the Metro bus station in Silver Spring with friendly staff members, then, I would highly recommend Dr. Crystal Ellis and staff at the Smile Suite the opportunity to professionally assist in all oral hygiene needs.

Luther M.

Love this place! I have been going here ever since I moved in 2011 and have never looked back!

Kenneth F.

Top-notch service and very professional, knowledgeable and amiable staff. As someone who's new in town, it was wonderful to be in such a wonderful work environment!

GC

Great and thorough service, friendly staff! They’ve always done a great job for me whenever I came in for services. I appreciate The Smile Suite team so much!

Allen D.

Great, thorough service. Dr. Ellis is personable and the whole team is fantastic!

Katharine B.

The office was really clean and very relaxing.The office manager is very helpful and very nice. They made a right choice for her to be the office manager. I will always come back to this office. The doctor was very informative about my treatments that i will need. This is the best dental office i have came across in the city. Very clean and well maintained. Thank you guys see you soon.

Dee G.

I’ve been seeing Dr. Ellis for 6 years now. She is awesome and makes you feel good. The staff are super nice, courteous and professional. I highly recommend this dental office. Thank you Smile Suite team!

Naomi D.

I highly recommend this place. It is the small things (music, lighting, and lavender chamomile candle) that made it a comfortable place. Excellent staff!

Maricruz G.

Thank you Dr. Ellis for another great visit. I appreciate your patience when answering all of my questions and concerns regarding my dental care.

Christy F.

Switched insurance and this place accepts it. soo glad i’m coming here now. It’s nice, clean, and staff is very polite. They are also very fast, I had to wait almost an hour at my old dentist. Definitely choose this place to help take care of your smile!

Lindsay L.

The experience of being seen by Dr. Ellis has been great. This is truly a family oriented dental office that has been a blessing. I'm thankful for her

Ella K.

OMG!! I love love love this dental office. My daughter and I have been a patient here for quite some time. Dr. Ellis and her staff are super friendly and very professional. The hygienist are attentive to your sensitivies and ensure you are comfortably during you visit. The front office staff also ensures all your questions and concerns are answered before the end of your appointment. If you're looking for a neighborhood dentist where you're guaranteed great customer service contact the Smile Suite to schedule your next appointment!

LaToya T.

Dr. Ellis is the best dentist I have ever been to. She takes the time to explain everything and is exceptionally attentive. I've always dreaded going to the dentist, but Dr. Ellis makes every trip to her office seem like a dream come true. Dr. Ellis and her staff are professionals that are second to none!

John R.

Great service, very convenient and quick. Recommended!

Matthew C.

Since moving to the DC area The Smile Suite has been my go-to dentist. The staff and Dr. Ellis are personable and really treat you like their neighbor. Even after moving I’ve stuck with them! I also went through Invisalign treatment for 1.5 years (which was a painless experience) and love the results! Highly recommend!

Nathan S.

The staff at smile suite was professional and they help with problems and the staff at the front test was very nice and helpful

Robert M.

I always have a great experience when going there!

MF S.

I had a very good experience here today. I felt at ease because Dr. Ellis was very gentle. Thank you.

Janet W.

Teeth cleaning was performed. Had a wonderful experience. Second visit here. Everyone was helpful and courteous. Will be coming back again.

Christopher L.

Dr. Ellis is a very good dentist. I recommend her to everyone.

Paul F.

I've been going to The Smile Suite since October 2013 and have to say hands down Dr. Ellis is one of the best dentists I've ever seen. Her bedside manner, professionalism and thoroughness, as well as the professionalism of the staff is impeccable.

Simeon N.

As an adult who has.. trepidation around going to the dentist, the Smile Suite is great. They talk me through the entire dental process, calming this dental coward.

Risa B.

Dr.Ellis has been my dentist for a couple of years.she is an excellent dentist. I especially appreciate her skills as a dentist, the way she educates her patients and helpful staff.On my first examination she provided me with a thorough careplan of my whole treatment. That foreknowledge permitted me to participate in my care.

Jean A.

Great service , friendly staff . Will recommend this place to everyone I know

Jacqueline E.

Dr. Ellis is very professional and a people person. Her character reflects on the staff as a whole. I started coming to this dentist office January this year and I am highly impressed with the consistency of service each time I am at the The Smile Suite. I am always greeted with friendly smiles and faces. I had a procedure on my wisdom teeth and had no complications. I recommend this office to everyone because you will be in good hands 100% of the time.

Steve N.

Great results and friendly, personable care. Dr. Ellis and staff take the time to answer my questions and provide feedback. I look forward to my cleanings. My teeth feel and look great afterwards.

K Ray

This is the best dental office I have been to. My.son has asperberger syndrome and the staff have been great with him. They have had a lot of patience and understanding. We have never experienced this in a dental office before. I am very grateful to the entire staff.

Paula S.

The staff was nice and kind and explained things clearly

Jung L.

Nervous about teeth cleaning but they always give a a great experience. Dentist is very thorough and attentive. I appreciate them!

Sharon G.

I had great experience there and glad to say i have found a new dental office. I have been looking for a one stop dental office and so glad i found it. Clean office, great staff, and Dr. Ellis is very attentive.

Ino O.

A good friend of mine referred me three years ago and I haven't been another dentist since.
I would recommend the Smile Suite to anyone who's looking for a family dentist thats attentive, knowledgeable, and professional.

Bryant C.

I have been coming here for more then 5 years and have always received professional and courteous service. What a pleasure it is to leave the dentist office with a smile on your face.

Clarissa D.

I’ve been coming here for 3+ years now. Scheduling is always a breeze, customer service is great, the hygienists and dentist are very communicative, it’s an awesome experience.

Alyssa C.

Very nice and friendly service and very professional

Ezzat W.

Excellent service with a smile :)

Clifton C.

Friendly Staff and very thorough with the examination and cleaning.

Dre

Dr. Ellis and her staff are truly outstanding. I have had multiple procedures done, and I have been able to eat fully within a few hours after. She has this no-pain treatment and follows it. I recommend anyone to come her for their dental work. I am not native to the area and I am not sure if I will stay, but I plan to keep her as my dentist.

Kenneth F.

Excellent experience, professional and easy.

Frisco F.

Professional staff... Engaging and efficient..

Louis P.

Love Dr. Ellis. Great dentist, wonderful staff.

Kathy F.

Very friendly and helpful staff. My teeth feel wonderful!!!

Christina S.

They are very accommodating to my busy schedule with 2 kids

Daniel L.

Amazing Doctor and Staff...

Debbie A.

My first visit was amazing!

Dita E.

I took my 5 year old son here. He has been scared of the dentist since he was 2 because he had a tooth pulled. He was scared coming in but once Ama the assistant talked to him he started to let his guard down. Dr. Ellis made it better because she talked to him the whole time she was cleaning his teeth. I would recommend my friends and family here. The office is clean the staff is nice, and they see you on time. I would give more stars if I could.

Jair R.

This is the best dentist office this far, the staff is very friendly and very attentive, Dr. Ellis is great gentle and not harsh, I will recommend others to come to this office

Nell B.

I have been with smile suite for last four years always they give me the best service I have seen a big change in my oral problem so I want to say it’s a very good choice I did.

Mekretse M.

My cleaning at The Smile Suite was perfect! The vibe & cleanliness is 5 star...

F S.

Great services from The Smile Suite. 100% recommend for anyone!

Isaiah J.

Very welcoming staff and the Dentist was very knowledgeable and she really put me at peace as I’m never comfortable going to the Dentist Office.

Samuel T.

The staff was friendly, informative and willing to answer any questions. I didn't have to wait long to be seen either. I came in for a filling and was out in about 15mins and it wasn't painful either. I also appreciate the music they have playing throughout the office, very relaxing. As a person who hasn't been to the dentist in years, I know I am definitely sticking with this one.

Kende V.

Great and fast experience

Mela L.

What a great place! I went there and my experience was so nice and easy that I had to make appointments for my two toddlers! They where great with them! No tears! They made it fun and had cartoons on the tv for them as well. The staff is fantastic and the Dentist is so easy to talk to. I am 9 months pregnant and they have made me feel so comfortable! They truly go above and beyond. I can honestly say I have found our family's Dentistry.

Heather A.

I have been to the Smile Suite many times in the past year (since before my first visit, it had been over 5 years since my last dental appointment). I really like it there (as far as dentists go). The receptionists/administrative staff stands out to me - they are really consistent/friendly and helpful in reminding you of appointments, etc. Dr. Ellis is great and very competent. I've never had any issues with Smile Suite, but I will say that they seem to be very busy on Tuesdays and Thursdays for those evening appointments, so bring something to read. I've had to wait quite a while for many of my appointments, but it's okay with me because I have never had to take off any work for my dental appointments due to the Smile Suite offering evening appointments like this.

Kendall R.

I had a great first experience. The office was clean with the latest technology and the staff was friendly and professional.

Erica K.

I had the best experience ever!!! The first time I walk into a dentist in over 20 years and I everything got explained to me from the time I walked in until the time I walked out. I was given options other facilities in my case would have never offered me. And everyone was so patient with me. The doctor was amazing as well. I will be definitely be recommending friends and family here.!!!!

Thank you guys for all of your help and consideration, look forward to seeing you guys to getting my beautiful smile back :)

Laurie D.

My whole family has gone to the Smile Suite for routine check-ups as well as more complicated things. From front desk to the chair, the staff is always pleasant, professional, and helpful. I also like the use of technologies to remind of appointments and such - between kids and work I like that i am reminded in a variety of ways and can plan accordingly. In most visits, we have been seen on time or within a reasonable window. The later our appointment, the longer we wait, but that's normal, and I do like their extended and Saturday hours. My only suggestion is for younger kids, you may want a first visit to a more kid-focused place to get a really good look - the hygienist didn't seem to spend much time, and the next visit there were cavities that had progressed that weren't even mentioned the first visit.

CL K.